Accessing Log Files

A log file records events and messages that occur when software runs, to be used when troubleshooting the appliance. From the appliance’s web-based UI, log files can be viewed directly or exported via download to your PC, Mac, or Android device, where they can be copied to removable media or attached to an email for technical support.

To view a log file:

1On the appliance Web UI’s main page, select Logs.

2From the drop-down menu, select the log that you want to view.
Multiple versions of the same log, and zipped copies of the log, may be available.

3To export the file, select Export.
The log file will be downloaded to your browser.

logs

Figure 1. Logs


Available logs are described in the following table.

Table 8. Logs

Log

Description

ampws.log

Contains information about protection status and logs protection events with temperature information at the time of event.

auth.log

Contains system authorization information, including user logins and authentication methods that were used.

daemon.log

Contains information logged by the various background daemons that run on the system.

debug

Contains errors and debug information.

dmesg

Contains information about hardware, device driver initialization, and kernel module messages that take place during system startup.

dpkg.log

Contains information that is logged when a package is installed or removed using dpkg command.

kern.log

Contains information logged by the kernel and recent login information for all users. 

messages

Contains messages generated by Nyquist.

sw_versions.log

Contains the names and version numbers of key software components used by the Nyquist appliance.

syslog

Contains list of errors that occur when the server is running and server start and stop records

user.log

Contains information about all user level logs.

Log Settings

Log Settings provides the ability to specify the level of detail to be logged at run time (in the syslog and daemon.log files) for each of several categories.

Note: These settings do not filter the display of events that have already occurred; they indicate which subsequent events will be logged.

Changes to these settings will take effect after the device reboots or the user clicks the Get Configuration from Server button on the Configuration Settings page.

Table 9. Log Settings

Logging Level

Indicates the level of detail to be logged at runtime.

Valid values are:

NONE

No Nyquist logging will be performed.

ERROR

Only error conditions will be logged. These are conditions that prevent the appliance from operating correctly.

WARNING

Warning and error conditions will be logged.

INFO

All information will be logged, including informational, warning, and error conditions.

The default value is ERROR.

Logging Categories

Indicates which event categories will be logged for this device.

Any number of categories can be enabled. By default, all categories are disabled.

Log Registration

Log detailed information related to station registration.

Log Intercom

Log detailed information related to intercom calls to and from the appliance, as well as talkback parameters.

Log Check-In

Log detailed information related to station check-ins.

Log Multicast

Log detailed information related to incoming multicast pages or audio distribution.

Log PTT

Log detailed information related to Push-to-Talk features.

Log Sound Masking

Log detailed information related to amplifier sound masking, such as spectrum preset applied, slow and fast ramping, and scheduled ramping.


 See also:

"Using the Dashboard"

"Updating Firmware"

"Network Settings Tab Parameters"

"Configuration Settings Tab Parameters"